Welcome to the LetSmile website, developed and operated by LetSmile, with its registered office at 302A, Oswal Chambers, Kolkata 700001.

By continuing to access or use this website and its offerings, you agree to be bound by the terms and conditions outlined below. LetSmile reserves the right to modify, add, or remove sections of these terms as needed, without prior notice.

Services Provided Professional counseling sessions with certified therapists
Online resources for psychosocial education
Mental health materials and support content

Confidentiality Clients using LetSmile’s counseling services are assured that confidentiality is a core commitment. Therapy provides a protected space where client-therapist conversations remain private and secure. Our therapists adhere strictly to confidentiality guidelines, and any team members managing client data are fully trained to protect user privacy.

Situations Where Confidentiality May Be Limite While confidentiality is fundamental, exceptions may arise in specific cases:

Risk to safety: If there is evidence that the client poses a risk to themselves or others, therapists are obligated to notify the designated Emergency Contact or legal authorities to ensure safety.

Authorized representative: Information may be disclosed to a client’s nominated representative, where applicable.

Legal compliance: Confidentiality may be breached if disclosure is required by statutory bodies (such as the High Court or Supreme Court) for assessing mental health status.

Healthcare providers: Details may be shared with other healthcare professionals (e.g., psychiatrists) to support integrated treatment.

Public safety considerations: Disclosure may occur if it aligns with broader public safety needs.

Only essential information related to safety will be disclosed, and we will strive to inform the client before sharing any details with an emergency contact. Our confidentiality practices comply with the Mental Healthcare Act, 2017, and are updated as needed to reflect policy or legislative changes.

Disclaimer For those in acute distress, online therapy may not be suitable. If you are experiencing suicidal thoughts or risk of self-harm, please seek immediate help from a nearby hospital.

Intellectual Property Content on this platform is for educational purposes only and is not intended as a replacement for professional medical treatment. LetSmile does not assume liability for any use of information on this platform. Third-party content remains the property of its original creators, while all other content on this platform is protected under LetSmile’s copyright. No content may be duplicated, shared, or republished without prior written consent from LetSmile.

Payments By accessing LetSmile’s services, you agree to pay all applicable fees in advance. For more on payment, cancellation, and refund policies, please refer to the Payment section.

Privacy Policy Your use of this platform is subject to LetSmile’s privacy policy. Please review the privacy policy carefully. LetSmile reserves the right to amend this policy as needed without prior notice.